Returns & Exchanges Policy

At Nivia Sports, we are committed to your peak performance and offer a 30-day return policy for unused gear in its original packaging. If you are not completely satisfied with your purchase, we provide a seamless process to ensure you get the right equipment for your game.

1

Initiate Request

Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange.

2

Pack Your Gear

Place the unused items in their original Nivia packaging, ensuring all tags and protective seals remain intact.

3

Ship the Package

Affix the prepaid shipping label provided via email and drop off the package at any authorized courier location.

4

Quality Check & Refund

Once our team inspects the equipment for quality assurance, your refund or exchange will be processed within 5-7 business days.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing